Executive Secretary

XI International Workshop on Hospitality and Tourism (HOTELTUR, 2025) "CICE 2025"

XIII International Conference on Business Studies

CICE 2025

XI International Workshop on Hospitality and Tourism (HOTELTUR, 2025)

performance management; process optimization; operational governance; continuous improvement; service innovation. ×

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Thursday 23
October 2025

Evaluación de la madurez del proceso de renta de autos: aplicación metodológica en Transtur Villa Clara
Yoany Mendoza Novoa

gestión del desempeño; optimización de procesos; gobernanza operativa; mejora continua; innovación en servicios. performance management; process optimization; operational governance; continuous improvement; service innovation.

FCB

Gold

COPA Airlines

Havana Club

Gold

CETA S.A.

Silver